FAQs

  • When are you available to do the portrait session? We are available Tuesday-Saturday, 10am - 5pm.
  • How do I book a session? Just call us on 07771278587 or email matt@brownhillportraits.co.uk. Alternatively, why not pop in for a chat at 49 Drumlanrig Street, Thornhill, DG3 5LJ
  • How far in advance do I need to book? We would recommend booking as far in advance as possible. Our Saturday slots are naturally the most popular and therefore book up earlier.
  • How long does a session last? Each session is scheduled to last up to 2 hours. We always leave 3 hours in between sessions so you are not rushed. 
  • What should I bring? We would recommend a minimum of 3 outfit changes per person in the shoot.
  • How many people can be in the shoot? Predominantly, we photograph children and teenagers so our studio can handle up to 4 in any one shoot. For larger groups or familes, we would recommend a location shoot. 
  • Where are you based? We am based in Thornhill, Dumfries and Galloway. Approximately 20 minutes from the M74, we are easily accessible from Glasgow and Edinburgh. We are 15 miles north of Dumfries.
  • Do you work with make up artist? Yes, we are pleased to have good relations with make up artists in the area and are able to include this within a booking for an additional cost. Please note, there is a minimum age of 13 for us to arrange a make up artist.
  • What if I am unable to attend the booking? We know that sometimes things are unavoidable and as such we are happy to move your booking to a mutually agreeable date. 
  • How long do you keep my photos for? Your photos are kept for 6 months. After that, only purchased photos will be retained by ourselves. Whilst every care is taken and back up copies are made of the files, this is not a guarantee for life.
  • Do you do weddings? Yes, however we limit this to a maximum of 10 a year and 2 per month so we can dedicate the many hours that each wedding deserves.
  • Where can I park? Thornhill has plenty of free off road parking that you can use.
  • Can I buy digitial images? We do not sell digital images, however you will receive a social media sized digital image, with tasteful watermark, to share with your family and friends.
  • Are you insured and legal? Yes, we have public liability and professional indemnity insurance. 
  • What payment methods do you accept? We accept credit and debit cards, cash and Paypal.
  • I've got a specific photo in mind, can we recreate it? We actively encourage my clients to be as involved and engaged as possible before and during the shoot. However, it is not always possible to recreate specific poses and photographs.